Scenario 1: Realistic Conversation

Scenario 1

A conversation between Mike and Chris in which neither is using the model of Compassionate Communication, as outlined in the Effective Conversations materials.

Back-story


The four scenarios involve an obstetrician (Chris) who has a history of conversations that his colleagues experience negatively. Last Wednesday, Chris was in the operating room with a junior Nurse (Tara), and Anesthesiologist (Chester). Chris called Tara a "moronic idiot"and "worse than useless" when the instrument that he wanted was not readily available.

Both Chester and Barb approached the Medical Director (Mike) to let him know informally about the incident. There is talk of a formal grievance from the nurse.

Mike has asked Chris to come to his office.

Characters in the Scenarios

Medical Director -- Mike

Obstetrician -- Chris

Anesthesiologist -- Chester (not seen on camera)

Junior Nurse -- Tara (not seen on camera)

Head of Nursing -- Barb (not seen on camera)

Head of Anesthegiology - Monique (not seen on camera)

Category: 
physician – physician
Script type: 
realistic

Comments

Very helpful video by Administrator