Frequently Asked Questions

If your question is not addressed in this list, please contact our administrative office at 604-398-4300 or send us an email.

 

What services does the Physician Health Program provide?

We provide advice, support, counselling, advocacy, referrals, and education services.

Who does the Physician Health Program serve?

We are here to help to all BC physicians, including retried physicians, resident doctors, and medical students. We also provide some services to their partners and dependent children. If you have questions about your eligibility, please contact us at 604-398-4300 or send us an email.

Are your services only available to practicing physicians?

Our services are available to medical students, residents, retired physicians, partners and dependent children of each of these qualifying groups. If you are not sure whether you qualify for our services, please contact us at 604-398-4300 or send us an email.

Are your services confidential?

Yes. Your identity, personal information, and the fact you contacted us will be held in full confidence. Information pertaining to you and/or your family will only be released to third parties with your explicit consent or as required by law.

Do you assist anonymous callers?

Yes. We accept anonymous calls, and we will do our best to help those who wish to remain anonymous. However, some of our services cannot be provided unless eligibility for them can be established through disclosure of identity.

How many free counselling sessions can I have?

Generally those who are eligible for our services can receive up to six hours of counselling at no charge. Individuals may access more counselling hours at their own expense. We do our best to help clients who would like more support, and who demonstrate financial need.

Is the Physician Health Program part of Doctors of BC? Is it part of the College of Physicians and Surgeons of BC?

The Physician Health Program is co-funded and governed by the Doctors of BC and the Ministry of Health. Like several other collaborative programs, it is managed by the Doctors of BC. However, it maintains complete operational independence from other departments within the Doctors of BC, including separate email and telephone systems. The Program no longer receives any funding from the College of Physicians and Surgeons of BC.

I’m concerned about a physician I know. Should I call the Physician Health Program?

Yes. If you are concerned about the mental or physical health of a physician, resident doctor, or medical student, please call us. You do not have to be a physician or family member to contact us and receive help.

What do your services cost?

We do not charge for the counselling, support, advisory, advocacy and referral services we provide to BC physicians, resident doctors, medical students, and their eligible dependents. We do not, however, reimburse for similar services you may have received outside our program.